1. Who we are
AspireVerse Ltd
A privately held software studio registered in England & Wales (Company No. 16352560).
Registered office: 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom.
2. The data we collect
Identity Data
Name, job title, company
Contact forms, discovery callsContact Data
Email, phone, address
Forms, support ticketsTechnical Data
IP address, browser type, cookies
Website visitsProject Data
Briefs, specifications, file uploads
During engagementsCommunication Data
Chat transcripts, emails, call notes
Interactions with our teamChild Protection: We do not collect data from individuals under 18 years of age.
3. Why we collect it & legal basis (UK GDPR)
| Purpose | Legal basis |
|---|---|
| Provide & improve services | Contract (Art 6 1(b)) |
| Respond to enquiries | Legitimate interest (Art 6 1(f)) |
| Marketing (opt-in only) | Consent (Art 6 1(a)) |
| Security & fraud prevention | Legitimate interest |
| Legal compliance | Legal obligation (Art 6 1(c)) |
7. Data retention
- Project & billing records: 6 years (UK tax requirements)
- Marketing data: 24 months of inactivity
- Chat transcripts: 12 months
After these periods we securely delete or anonymise the data.
8. Security
Encryption in transit (TLS 1.2+), role-based access controls, multi-factor authentication for staff, and quarterly security reviews—including threat-model checks in each AEM sprint.
9. Your rights
Under UK GDPR, you have the following rights:
Access
View your personal data we hold
Rectify
Correct inaccurate information
Erase
Delete your data (right to be forgotten)
Restrict
Limit how we process your data
Portability
Receive your data in a portable format
Object
Opt out of certain processing activities
Exercise Your Rights
Email us to exercise any right. We respond within 30 days. You can also complain to the UK Information Commissioner's Office.
Contact Privacy TeamYou can also complain to the UK Information Commissioner's Office
10. Changes to this policy
We'll update this page when practices change and, where appropriate, notify you by email. Continued use of our services indicates acceptance of any updates.